FAQ

1. What is Fragrance and Fiction?

  • Fragrance and Fiction is a unique e-commerce store that offers a curated collection of scented candles and captivating books. We combine the joy of reading with the art of fragrance to create an immersive sensory experience.

2. What types of products do you offer?

  • We offer a wide range of scented candles, each carefully crafted to evoke specific moods and atmospheres. Additionally, our book collection spans various genres, with a focus on literary excellence and engaging narratives.

3. How do I choose the right scented candle?

  • Our scented candles are categorized by fragrance profiles and moods. You can explore our product descriptions to find the perfect candle for relaxation, inspiration, or any other desired ambiance.

4. Can I purchase both candles and books together?

  • Absolutely! You can browse our selection of candles and books and add them to your cart for a combined purchase. It's the perfect way to enhance your reading experience.

5. Do you offer gift options?

  • Not at this time.

6. What payment methods do you accept?

  • We accept major credit and debit cards, as well as popular online payment methods for a secure and convenient shopping experience.

7. How is shipping handled?

  • We offer reliable shipping services with tracking options. You can choose your preferred shipping method during checkout. Please refer to our Shipping & Delivery page for more details.

8. What is your return policy?

  • If you're not completely satisfied with your purchase, we offer a hassle-free return policy. Please review our Returns & Refunds page for information on how to initiate a return.

9. How can I contact your customer support?

  • You can reach our friendly customer support team through our Contact Us page. We're here to assist you with any questions or concerns.

10. Do you have a loyalty program?

  • Yes, we value our loyal customers. Explore our Loyalty Program page to learn more about how you can earn rewards and exclusive discounts.

If you have any further questions or need assistance, don't hesitate to reach out to us. We're here to make your Fragrance and Fiction experience enjoyable and memorable.